Bonus Service: Amazon Connect

Amazon Connect Virtual Call Center Guide

Amazon Connect is a contact center built on the AWS cloud that is easy to set up and deploy. Take advantage of cutting-edge features like calling, chat, routing, task management and much more.
Amazon Connect is an easy-to-use multi-channel cloud contact center solution that helps you deliver better customer service at a fraction of the cost.Cloud contact centers started around 16 years ago and each had its own unique characteristics.

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